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below is a list of some of our frequently asked questions
Q: Where is Hotel Yountville?
A: Our address is: 6462 Washington Street, Yountville, California 94599
Q: How do I get to the hotel?
A: Please check out our Location Page.
Q: When is Check-In and Check-Out for Hotel Yountville?
A: Check-In is at 4:00 p.m. and Check-Out is at 12 p.m.
Q: What does the Destination Fee cover?
A: Hotel Yountville implements a $65 USD per room, per night destination fee plus tax. Services and amenities included in the destination fee are:
- Glass of wine during check-in
- Unlimited use of the hotel bicycles
- Self-parking
- In-room refreshment center stocked daily
- Fresh LaVazza coffee in the Great Room daily
- Wireless, high-speed Internet access in guest rooms and common areas
- Local telephone calls
- Transportation within the Town of Yountville on Friday & Saturday evenings
- Access to hotel fitness center, with complimentary bottled water and towels
- Access to the hotel pool with complimentary towels
- PressReader, a Digital Newsstand
- Bedside reader
Q: Is free WiFi available?
A: WiFi is available in all areas and is free of charge.
Q: Do you allow smoking on the property? In the rooms?
A: All guest rooms and public spaces are 100% non-smoking, as well as the Town of Yountville is non smoking.
Q: What is your cancellation policy?
A: To enable us to guarantee your reservation, we require a deposit of your first room night, plus 15% occupancy tax, $65 destination fee and .195% California tourism assessment, at time of booking. Revisions or cancellations must be made 14 days prior to the scheduled arrival date in order to receive a refund of the 1st night deposit. Cancellations within the 14 day period would forfeit the deposit. No Shows forfeit the 1st night deposit of room and tax.
Q: Do you have an early departure fee?
A: Yes, the early departure fee is the full rate + taxes for the night.
Q: Do you have onsite parking? How much is parking?
A: Yes, we offer complimentary self-parking.
Q: What are the hours of the restaurant?
A: Our restaurant, Heritage Oak Café is open daily from 7:00 a.m. – 4:00 p.m.
Q: Does Hotel Yountville offer In Room Dining?
A: Yes, we offer in-room dining until 9:30 p.m.
Q: How do I book a meeting?
A: Fill out an online Request For Proposal form and book your next meeting at Hotel Yountville. For further questions, please email: sales@hotelyountville.com
Q: Are pets allowed?
A: Yes, we allow pets. There is a non-refundable pet fee of $150 per animal. There is a non-refundable pet fee of $150 per animal, unless they are a registered service animal
Q: Do you have an onsite Spa?
A: Yes, The Spa is onsite. Visit The Spa page to check out our natural therapies and treatments.
Q: What are some of the local attractions?
A: Yountville off site activities include wine tasting, ballooning or live entertainment. Whether it be golfing, hiking, biking or shopping throughout Napa Valley, let us assist you. Please visit our Things To Do page. Our concierge team would love to assist you in curating your experience. They can be contacted at yviconcierge@hotelyountville.com
Still have a question? Contact us at 707.967.7900 or sales@hotelyountville.com for more information.